Job Description
Launch your IT career today with TechSolutions Inc.! We're seeking passionate IT Support Trainees for immediate placement in Riverside, CA. This hands-on role offers paid training, mentorship from senior engineers, and a direct path to full-time employment. Join our dynamic team supporting cutting-edge infrastructure while earning competitive compensation. No experience required – just drive to learn and grow in the tech industry!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone/email
- Deploy and configure workstations, laptops, and mobile devices
- Assist with network troubleshooting and basic system administration
- Document IT processes and maintain accurate asset inventories
- Collaborate with cross-functional teams to resolve escalated issues
- Participate in ongoing training for emerging technologies
- Support cybersecurity best practices and compliance protocols
Qualifications
- High school diploma or equivalent (A+/Network+ preferred)
- Basic proficiency with Windows/macOS/Linux operating systems
- Strong problem-solving and customer service aptitude
- Ability to lift 30 lbs and work flexible hours
- Valid driver's license with reliable transportation
- Pass background check and drug screening
- Enrollment in IT certification program a plus