Job Description
Join our dynamic team as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals in Wichita, KS to provide essential technical support while receiving hands-on training. This immediate hire position offers a structured learning path with mentorship from senior technicians. Perfect for recent graduates or career changers passionate about problem-solving and technology. Enjoy competitive pay, comprehensive benefits, and a fast-paced environment where your growth is prioritized.
Responsibilities
- Diagnose and resolve hardware/software issues for employees
- Install, configure, and maintain computer systems and networks
- Document technical processes and maintain IT inventory
- Provide remote and on-site technical support to users
- Collaborate with team to implement system improvements
- Participate in ongoing technical training programs
- Assist with cybersecurity protocols and data protection measures
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- CompTIA A+ or similar certification (a plus)
- Valid driver's license (for occasional on-site support)
- Willingness to work flexible hours including occasional evenings