Job Description
Are you ready to launch your IT career in the heart of Silicon Valley? TechCorp Solutions is seeking motivated IT Support Trainees for immediate full-time positions in San Jose, CA. No experience necessary – we provide comprehensive training to transform your passion for technology into a professional skillset. Join our award-winning team and gain hands-on experience with cutting-edge systems while supporting Fortune 500 clients. This is your gateway to a stable, high-demand career in the tech industry.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 support via phone, chat, and remote assistance
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Adhere to IT security protocols and compliance standards
- Participate in continuous learning programs and certifications
- Support network infrastructure and cloud services
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work in fast-paced, collaborative environments
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification