Job Description
Join TechSolutions Inc.'s elite IT Support Trainee program in Tulsa and launch your career with industry-leading compensation. We're seeking motivated individuals to become future IT leaders through our paid 6-month accelerated training program. Enjoy competitive pay, mentorship from senior engineers, and direct hire opportunities upon completion.
Our Tulsa headquarters offers state-of-the-art facilities, flexible work arrangements, and comprehensive benefits including health insurance, retirement matching, and tuition reimbursement. Transform your passion for technology into a high-paying career with one of Oklahoma's fastest-growing tech employers.
Responsibilities
- Master enterprise-level troubleshooting for Windows/macOS systems and network infrastructure
- Participate in hands-on labs covering cloud platforms (AWS/Azure) and cybersecurity fundamentals
- Provide Tier 1 support to 500+ employees using ServiceNow and Jira ticketing systems
- Collaborate with cross-functional teams on IT infrastructure projects
- Document technical procedures and create knowledge base articles
- Shadow senior engineers on complex system migrations and upgrades
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ or Network+ certification (or willingness to obtain within 30 days)
- Basic understanding of TCP/IP, DNS, and Active Directory
- Strong analytical problem-solving skills with attention to detail
- Excellent communication abilities for technical/non-technical audiences
- Valid driver's license for occasional off-site support