Job Description
Launch Your IT Career in Cincinnati with Flexible Hours!
CincyTech Solutions is looking for a motivated IT Support Trainee to join our dynamic team. If you are passionate about technology and eager to gain hands-on experience in a supportive environment, this is the perfect opportunity for you. We offer a flexible schedule designed to accommodate your lifestyle while providing top-tier technical training.
Why Apply?
- Flexible Schedule: Enjoy work hours that fit your needs.
- On-the-Job Training: Learn from experienced IT professionals.
- Career Advancement: Clear path to become a full-time Systems Administrator.
Join us and turn your tech interest into a rewarding profession.
Responsibilities
- Assist users with hardware and software troubleshooting (Windows, macOS, and mobile devices).
- Manage and respond to incoming IT helpdesk tickets efficiently.
- Install, configure, and maintain printers, scanners, and office peripherals.
- Monitor network performance and assist in basic network maintenance.
- Document technical issues, resolutions, and user feedback in the ticketing system.
- Collaborate with senior staff to deploy software updates and security patches.
Qualifications
- High school diploma or GED required; Associate degree in IT, Computer Science, or related field preferred.
- Familiarity with operating systems (Windows 10/11, macOS) and basic networking concepts.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent communication skills; ability to explain tech issues to non-technical users.
- Willingness to learn new technologies and complete required certifications.
- Valid driver's license for potential travel between office locations.