Job Description
Join TechSolutions Inc. as an IT Support Trainee and launch your career in technology with unmatched flexibility! We're seeking passionate individuals in Jacksonville, FL to provide essential technical support while accommodating your schedule. Enjoy hands-on training, mentorship from industry experts, and a dynamic work environment that values work-life balance. Perfect for students, career changers, or those seeking non-traditional hours. Apply today and transform your future!
Responsibilities
- Diagnose and resolve hardware/software issues for internal teams
- Install, configure, and maintain computer systems and networks
- Provide exceptional remote and on-site technical support
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on complex troubleshooting projects
- Monitor system performance and implement preventive maintenance
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of operating systems (Windows/Linux)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends as needed
- Valid Florida driver's license (for occasional on-site visits)
- CompTIA A+ certification (or willingness to obtain within 6 months)