Job Description
Join our dynamic IT team as a Trainee and kickstart your career in technology! We offer flexible scheduling options to accommodate students and professionals seeking work-life balance. You'll gain hands-on experience with cutting-edge systems while receiving mentorship from industry experts. Perfect for recent graduates or career changers eager to build foundational IT skills in a supportive environment.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with desktop/laptop setup, configuration, and maintenance
- Document technical procedures and troubleshooting steps
- Collaborate with senior engineers on system deployments
- Monitor helpdesk ticket queues and respond to user inquiries
- Participate in cybersecurity awareness training programs
- Conduct routine system health checks and maintenance
Qualifications
- Currently pursuing or recently completed IT certification (CompTIA A+, Network+, etc.)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Flexibility to work evenings/weekends (10-20 hours/week)
- Valid California driver's license preferred
- Must pass background check and drug screening