Job Description
Join TechSolutions Inc. as an IT Support Trainee and launch your career in technology with unmatched flexibility! We're seeking motivated individuals to provide essential technical support while accommodating your schedule. Perfect for students, parents, or professionals seeking work-life balance. Enjoy hands-on training, mentorship from industry experts, and the opportunity to grow within a dynamic tech environment. Apply today and transform your passion for problem-solving into a rewarding career!
Responsibilities
- Diagnose and resolve hardware/software issues for internal and external clients
- Install, configure, and maintain desktop/laptop systems and peripherals
- Provide remote and in-person technical support via ticketing systems
- Document troubleshooting steps and maintain accurate service records
- Collaborate with senior technicians on complex system implementations
- Conduct routine system maintenance and security updates
- Deliver clear technical guidance to non-technical users
Qualifications
- High school diploma or equivalent (college coursework in IT preferred)
- Basic understanding of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service aptitude
- Ability to work independently with flexible scheduling needs
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license for occasional on-site visits