Job Description
Launch Your IT Career with Fully Provided Equipment!
Are you ready to jumpstart your career in Information Technology? Apex Managed Services is seeking a motivated IT Support Trainee to join our growing team in Milwaukee, WI. We believe in investing in our talent, which is why we provide all the necessary equipmentāfrom laptops to mobile devicesāso you can focus on learning and growing.
In this role, you will gain hands-on experience working alongside senior engineers, troubleshooting real-world client issues, and managing network infrastructure. No prior experience is required, just a passion for technology and a willingness to learn.
Why Join Us?
- Full Equipment Provided: We supply the latest laptops, smartphones, and testing gear.
- Rapid Career Growth: Clear path from Trainee to Junior Engineer to Systems Administrator.
- On-the-Job Training: Learn from industry experts in a supportive environment.
Apply today and secure your future in IT!
Responsibilities
- Assist in the deployment, configuration, and maintenance of computer hardware and peripherals.
- Provide first-level technical support to end-users regarding hardware, software, and network connectivity issues.
- Perform routine system backups, updates, and patch management under supervision.
- Conduct inventory audits of IT equipment and supplies.
- Collaborate with the senior IT team to resolve complex tickets and escalate issues appropriately.
- Document all technical procedures and issues in the ticketing system.
Qualifications
- High school diploma or equivalent (Associateās degree in IT or related field preferred but not required).
- Basic understanding of computer components (CPU, RAM, storage, etc.).
- Familiarity with Windows 10/11 and Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Willingness to obtain a valid driverās license for occasional on-site client visits.