Job Description
Launch your IT career with our comprehensive training program! We're seeking motivated IT Support Trainees in Corpus Christi, TX. All necessary equipment provided – including laptop, tools, and software – so you can focus on learning. Join our award-winning team and gain hands-on experience in network administration, hardware troubleshooting, and cybersecurity fundamentals. Enjoy mentorship from senior engineers, flexible scheduling options, and a clear growth path to full technician roles.
Responsibilities
- Provide tier-1 technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network setup, security protocols, and backup systems
- Document technical procedures and maintain asset inventory databases
- Collaborate with cross-functional teams to resolve complex IT issues
- Participate in ongoing training modules for emerging technologies
- Support office AV systems and video conferencing setups
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic knowledge of Windows/macOS operating systems and networking concepts
- Strong problem-solving skills with attention to detail
- Excellent verbal communication and customer service abilities
- Ability to lift 30lbs and work in various office environments
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Must be a US citizen or authorized to work in the US