Job Description
Launch your IT career with our comprehensive trainee program! We're seeking motivated individuals to join our IT Support team in Scottsdale, AZ. As a trainee, you'll receive all necessary equipment (laptop, tools, software licenses) and hands-on training to become a certified IT professional. Our program combines classroom learning with real-world experience under expert mentorship. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment. No prior experience required – just passion for technology and eagerness to learn!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to employees via phone, email, and in-person
- Document IT processes and maintain asset inventory
- Assist with network security protocols and system monitoring
- Collaborate with senior technicians on complex issues
- Participate in training sessions to earn industry certifications
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Valid driver's license (for equipment transport)
- Pass background check and drug screening