Job Description
Join our award-winning IT team and launch your career in technology! TechSolutions Inc. is seeking motivated IT Support Trainees to participate in our comprehensive 6-month paid training program. You'll gain hands-on experience with enterprise systems while working alongside industry experts in a collaborative environment. This role includes mentorship, certification prep, and a clear path to advancement. If you're passionate about technology and eager to grow, apply today!
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Document incidents and resolutions in ticketing systems
- Assist with network troubleshooting and system maintenance
- Deploy and configure workstations under supervision
- Participate in security awareness training
- Collaborate with senior technicians on complex issues
- Contribute to knowledge base documentation
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- CompTIA A+ certification (or equivalent knowledge)
- Ability to lift 25 lbs and work in varied environments
- Valid California driver's license (for occasional site visits)
- Pass background check and drug screening