Job Description
Join our award-winning IT team as a Trainee and launch your career in technology! TechSolutions Inc. is seeking motivated individuals to provide exceptional technical support to our clients in Bakersfield. This hands-on training program combines classroom learning with real-world experience, preparing you for a full-time role in our dynamic environment. Enjoy competitive benefits, mentorship from senior engineers, and opportunities for certification advancement. No prior experience required – we invest in your growth!
Responsibilities
- Diagnose and resolve hardware/software issues via phone, email, and remote support
- Install, configure, and maintain computer systems and networks
- Document technical issues and solutions using our ticketing system
- Provide end-user training on software applications
- Collaborate with team members on complex technical projects
- Adhere to IT security protocols and best practices
- Participate in weekly skills development workshops
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification within 6 months
- Valid driver's license for occasional on-site visits