Job Description
Launch your IT career with our comprehensive training program! TechSolutions Inc. is seeking motivated individuals for our IT Support Trainee position in Chandler, AZ. No prior experience required – we provide all necessary training to transform you into a certified IT professional. Work alongside industry experts in a fast-paced environment while gaining hands-on experience with network administration, system troubleshooting, and cybersecurity fundamentals. This is your gateway to a stable, high-demand career in technology.
Responsibilities
- Provide first-level technical support to internal staff via phone, email, and in-person
- Install, configure, and maintain hardware/software systems
- Document technical issues and solutions in ticketing systems
- Assist with network monitoring and security protocols
- Participate in ongoing training modules for certification prep
- Collaborate with senior IT staff on complex technical projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and customer service mindset
- Willingness to obtain CompTIA A+ certification during employment
- Ability to lift 25 lbs and work in various office environments
- Valid driver's license and reliable transportation
- Must pass background check and drug screening