Job Description
Launch your IT career with our flexible-hours trainee program in St. Louis! TechSolutions Inc. is seeking motivated individuals to join our dynamic IT support team. Enjoy adaptable scheduling while gaining hands-on experience in modern tech environments. No prior experience required – we provide comprehensive training and mentorship. Perfect for students, career changers, or those seeking work-life balance. Join us in transforming businesses through technology innovation!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Manage inventory of IT assets and equipment
- Deliver exceptional customer service via multiple channels
- Participate in ongoing technical training and certification programs
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic understanding of operating systems (Windows/macOS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently with flexible scheduling
- Customer service mindset and patience
- Willingness to learn new technologies quickly