Job Description
Join our dynamic team as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to provide exceptional technical support to our clients. This is an immediate full-time opportunity with comprehensive training and growth potential. Enjoy competitive pay, benefits, and a collaborative work environment in Stockton's thriving tech hub.
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain computer systems and networks
- Provide remote and on-site technical support
- Document technical issues and solutions in ticketing systems
- Collaborate with senior technicians to implement best practices
- Assist with cybersecurity protocols and data protection
- Train users on new technologies and software applications
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of operating systems (Windows, macOS)
- Familiarity with networking concepts and hardware troubleshooting
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service experience highly valued
- CompTIA A+ certification or equivalent knowledge
- Valid driver's license for occasional on-site support