Job Description
Launch your IT career with our comprehensive IT Support Trainee program in Stockton, CA! We're seeking motivated individuals eager to develop technical expertise while supporting enterprise systems. Enjoy hands-on training, mentorship from senior engineers, and a clear path to full-time employment. Join our innovative team and transform your passion for technology into a professional career.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network troubleshooting and system maintenance
- Document incidents and solutions using ITSM tools
- Collaborate with cross-functional teams on IT projects
- Conduct routine system audits and security checks
- Train end-users on new technologies and procedures
- Support cloud infrastructure management tasks
Qualifications
- High school diploma or equivalent required
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service orientation and problem-solving skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid California driver's license
- Ability to lift 30 lbs for equipment handling
- Clear background check and drug screen required