Job Description
Launch your IT career with TechSolutions Inc.! We're seeking motivated IT Support Trainees in Toledo, OH with weekly pay to join our dynamic team. No experience necessary – we provide comprehensive training and mentorship to build your skills in hardware troubleshooting, software diagnostics, and network administration. Enjoy competitive pay, flexible scheduling, and a clear path to becoming a certified IT professional. Join our innovative environment where your growth is our priority!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install/configure workstations, printers, and network devices
- Document incident tickets and maintain asset inventory
- Collaborate with senior engineers on complex problem resolution
- Conduct user training on new systems/procedures
- Participate in cybersecurity best practices implementation
- Support office AV systems and video conferencing setups
Qualifications
- High school diploma or equivalent; A+/Network+ preferred
- Basic knowledge of Windows/macOS/Linux operating systems
- Strong troubleshooting and diagnostic skills
- Excellent written/verbal communication abilities
- Ability to lift 30 lbs and work in various environments
- Customer service mindset with problem-solving agility
- Valid driver's license for occasional site visits
- Willingness to obtain CompTIA A+ certification within 6 months