Job Description
Join our dynamic IT team as an IT Support Trainee in sunny Scottsdale, AZ! We provide all necessary equipment including laptops, tools, and software licenses to ensure your success. This accelerated program combines hands-on training with mentorship from industry experts, preparing you for a full-fledged IT career. Enjoy our modern workspace with cutting-edge technology and collaborative culture.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide desktop/laptop support to 50+ employees
- Document IT processes and maintain knowledge base
- Assist with network administration and security protocols
- Participate in cross-departmental IT projects
- Monitor system health and implement preventive maintenance
- Train end-users on new technologies and procedures
Qualifications
- High school diploma or equivalent (technical certification preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to lift 30 lbs for equipment maintenance
- Valid driver's license (for occasional off-site support)
- Passion for technology and continuous learning