Job Description
Launch your IT career with flexibility! TechSolutions Inc. is seeking motivated IT Support Trainees in San Diego to join our dynamic team. Enjoy adaptable scheduling while gaining hands-on experience in network administration, system troubleshooting, and user support. Our comprehensive training program equips you with industry-recognized certifications, mentorship from senior engineers, and exposure to cutting-edge technologies. Perfect for students, career changers, or those seeking work-life balance. Apply today and transform your passion for technology into a professional future!
Responsibilities
- Diagnose and resolve hardware/software issues across diverse platforms
- Provide Tier 1 user support via phone, email, and remote assistance
- Deploy and configure desktop/laptop systems with company standards
- Document technical procedures and maintain accurate incident logs
- Collaborate with senior engineers on complex infrastructure projects
- Participate in cybersecurity awareness initiatives
- Assist with network monitoring and basic maintenance tasks
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT) preferred
- Basic understanding of operating systems (Windows, macOS, Linux)
- Strong troubleshooting and problem-solving aptitude
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Customer service mindset with patience and empathy
- Flexible schedule availability (evenings/weekends optional)
- Valid California driver's license for occasional on-site visits