Job Description
Launch your tech career with TechForward Solutions! We're seeking motivated IT Support Trainees in sunny St. Petersburg, FL. Our award-winning training program combines hands-on experience with mentorship from industry experts. As a trainee, you'll gain exposure to cutting-edge infrastructure while earning a competitive salary and a generous $5,000 sign-on bonus. Join our collaborative team that values innovation and professional growth. We offer comprehensive benefits, flexible scheduling, and a clear path to advancement. Ready to transform your passion for technology into a fulfilling career?
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure workstations, laptops, and peripherals
- Assist with network troubleshooting and connectivity solutions
- Document incidents, resolutions, and asset configurations
- Collaborate with senior engineers on complex system upgrades
- Participate in cross-departmental IT initiatives
- Maintain knowledge base articles and training materials
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 30lbs and work in server environments
- Customer service mindset with patience and adaptability
- Valid driver's license and reliable transportation
- Passion for continuous learning in technology