Job Description
Launch your IT career with weekly pay in Reno, Nevada! TechNex Solutions is seeking motivated IT Support Trainees to join our dynamic team. This entry-level role offers hands-on experience in network administration, hardware troubleshooting, and customer support within a fast-paced tech environment. Enjoy the financial flexibility of weekly paychecks while receiving comprehensive training to become a certified IT professional. Our supportive mentorship program ensures you gain real-world skills while contributing to cutting-edge projects.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Provide Tier-1 technical support via phone, email, and in-person assistance
- Deploy and configure network equipment (routers, switches, access points)
- Document incidents, resolutions, and asset inventory in ticketing systems
- Collaborate with senior engineers on system upgrades and maintenance
- Train end-users on security protocols and best practices
- Assist with server administration tasks (Active Directory, VMWare)
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Network+) preferred
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting skills and logical problem-solving approach
- Excellent written and verbal communication abilities
- Proficiency with Windows OS and Microsoft Office suite
- Ability to lift 25 lbs and work in server environments
- Valid Nevada driver's license for occasional site visits
- Pass background check and drug screening