Job Description
Join our award-winning IT team and kickstart your career in technology! TechVanguard Solutions is seeking motivated IT Support Trainees for our paid training program in Glendale, AZ. No prior experience required – we'll provide comprehensive hands-on training in networking, cybersecurity, and system administration. Work alongside industry experts while earning a competitive salary and gaining certifications. This is your opportunity to build a future-proof career in one of America's fastest-growing industries.
Our 12-week paid training program includes classroom instruction, mentorship, and real-world experience. Upon completion, you'll transition into a full-time IT Support Specialist role with growth opportunities into network engineering or cybersecurity.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install, configure, and maintain Windows/macOS operating systems
- Manage help desk tickets using ServiceNow and Jira platforms
- Assist with network infrastructure monitoring and basic troubleshooting
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex system implementations
- Participate in weekly training sessions and certification prep
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to lift 20 lbs and work in a server environment
- Pass background check and pre-employment drug screen
- Valid driver's license (for occasional client site visits)
- CompTIA A+ certification (or willingness to obtain during training)