Job Description
Join our dynamic team as an IT Support Trainee in Fort Worth, TX! We provide all necessary equipment to jumpstart your career in technology. This hands-on role offers comprehensive training in network administration, hardware troubleshooting, and cybersecurity fundamentals. Perfect for recent graduates or career changers passionate about technology, our program combines mentorship with practical experience to build your professional toolkit. Enjoy a collaborative environment where innovation thrives and your growth is prioritized.
Responsibilities
- Install, configure, and maintain hardware/software systems under supervision
- Diagnose and resolve technical issues for internal/external clients
- Document procedures and maintain accurate technical records
- Participate in network security monitoring and best practices
- Support help desk operations via phone, email, and chat
- Learn and implement cloud technologies (AWS/Azure basics)
- Collaborate with senior technicians on complex projects
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of Windows/macOS/Linux operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team settings
- Willingness to learn new technologies and adapt to changes
- Valid driver's license (for equipment transport if needed)
- Pass background check and drug screening