Job Description
Join TechAdvance Solutions as an IT Support Trainee and launch your high-paying career in technology! We're seeking motivated individuals to join our Fresno team with comprehensive training programs designed to transform you into a certified IT professional. Enjoy competitive compensation, mentorship from industry experts, and a clear path to advancement. This hybrid role combines hands-on experience with cutting-edge technology in a supportive, growth-oriented environment. Don't miss this opportunity to build your future in one of California's fastest-growing tech hubs!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across 150+ employees
- Deploy and configure Windows/macOS systems with enterprise security protocols
- Manage Active Directory accounts, permissions, and group policies
- Monitor network performance using SolarWinds and Wireshark tools
- Document troubleshooting procedures and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in 24/7 on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ certification or willingness to obtain within 90 days
- Basic knowledge of Windows Server 2019/2022 administration
- Familiarity with ServiceNow ticketing systems
- Strong problem-solving and customer service skills
- Ability to lift 30lbs for equipment installation
- Valid California driver's license for occasional site visits