Job Description
Launch your IT career with TechAdvance Solutions! We're seeking motivated IT Support Trainees to join our dynamic team in Dallas, TX. This is your golden ticket to hands-on experience in network administration, system troubleshooting, and customer support within a fast-paced tech environment. Our comprehensive 6-month training program includes mentorship from industry experts, certification prep, and direct exposure to enterprise-level systems. No prior experience required – just your passion for technology and eagerness to learn. Start tomorrow and build a future-proof career in IT!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain Windows/macOS workstations and peripherals
- Assist with Active Directory management and user account administration
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system health and respond to alerts via ticketing systems
- Participate in 24/7 on-call rotation after training completion
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer systems and networking concepts
- Excellent problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification (or willingness to obtain)
- Valid driver's license and reliable transportation
- Flexibility to work occasional evenings/weekends for deployments