Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! At TechNova Solutions, we provide all necessary equipment including laptops, monitors, and specialized tools to ensure your success. This hands-on role offers comprehensive training in network administration, hardware troubleshooting, and cybersecurity fundamentals. You'll work alongside industry experts while gaining real-world experience supporting enterprise systems. Our Newark office offers collaborative workspaces, mentorship programs, and growth opportunities into full-time IT specialist positions. Benefits include paid certifications, flexible scheduling, and a tech stipend for home office setup. Apply today to transform your passion for technology into a professional career!
Responsibilities
- Diagnose and resolve hardware/software issues under expert guidance
- Deploy and configure desktop/laptop equipment using provided tools
- Assist with network setup, maintenance, and security protocols
- Create and update technical documentation for IT assets
- Support end-users via ticketing systems and remote assistance
- Participate in IT infrastructure upgrade projects
- Learn and implement cybersecurity best practices
Qualifications
- High school diploma or equivalent; pursuing IT/Computer Science degree preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Valid driver's license (for equipment transport)
- Pass background check and drug screening