Job Description
Start your IT career with weekly pay in Philadelphia! TechSolutions Inc. is seeking motivated IT Support Trainees to join our dynamic team. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive compensation with weekly paychecks while working in a supportive environment that values innovation and professional development. Apply today to launch your tech career!
Responsibilities
- Provide Tier 1 technical support to users via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document incidents, resolutions, and asset information
- Collaborate with senior technicians on complex issues
- Assist with network monitoring and basic maintenance tasks
- Participate in ongoing training programs to build technical expertise
- Support cybersecurity best practices across the organization
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows OS and networking concepts
- Strong problem-solving and communication skills
- Ability to work in a fast-paced, team-oriented environment
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification within 6 months
- Valid driver's license and reliable transportation