Job Description
Launch your IT career in Pittsburgh's thriving tech scene! Pittsburgh Tech Solutions is seeking motivated IT Support Trainees to join our award-winning team. No prior experience required – we provide comprehensive training to transform tech enthusiasts into skilled IT professionals. Work with cutting-edge systems while supporting Fortune 500 clients in a collaborative, growth-oriented environment. This is your gateway to a lifelong career in technology with competitive benefits and advancement opportunities.
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate service records
- Collaborate with senior engineers on complex technical issues
- Participate in cybersecurity awareness training programs
- Assist with network administration tasks under supervision
- Contribute to IT infrastructure maintenance projects
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset and teamwork orientation
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning