Job Description
Join TechVision Solutions' award-winning IT team and launch your career in technology! We're seeking motivated IT Support Trainees to provide exceptional technical assistance to our diverse client base in Los Angeles. This direct-hire opportunity combines comprehensive training with hands-on experience in network administration, system troubleshooting, and cybersecurity best practices. You'll work alongside industry experts while developing skills in cloud technologies, helpdesk operations, and IT infrastructure management. Our modern downtown LA office offers collaborative workspaces, cutting-edge tools, and a clear career progression path to senior IT roles.
Responsibilities
- Diagnose and resolve hardware/software issues for 50+ daily user requests
- Deploy and configure Windows/macOS workstations in enterprise environments
- Manage Active Directory accounts and group policies
- Monitor network performance using tools like SolarWinds and Nagios
- Document IT procedures and maintain knowledge base articles
- Assist with cybersecurity protocols including VPN setups and patch management
- Support cloud migrations to Microsoft Azure and AWS environments
Qualifications
- Associate's degree in IT or CompTIA A+ certification (or equivalent experience)
- Basic understanding of networking protocols (TCP/IP, DNS, DHCP)
- Familiarity with Windows Server administration fundamentals
- Strong problem-solving skills with analytical mindset
- Excellent written and verbal communication abilities
- Ability to lift 30lbs for equipment handling
- Valid California driver's license (occasional offsite support required)