Job Description
Launch your tech career with our comprehensive IT Support Trainee program! No experience required – we provide all training needed to become a certified IT professional. Join our dynamic team in Corpus Christi and gain hands-on experience with cutting-edge technology while supporting businesses across the Gulf Coast. Our 6-month paid training curriculum includes networking fundamentals, cloud computing basics, cybersecurity awareness, and customer service excellence. Enjoy mentorship from industry experts and a clear career path to senior IT roles upon program completion. Apply today to start your journey in the high-demand IT field!
Responsibilities
- Provide desktop and hardware support to internal staff and clients
- Install, configure, and troubleshoot operating systems and software
- Assist with network connectivity issues and basic server administration
- Create and maintain technical documentation and knowledge base articles
- Collaborate with senior IT staff on system upgrades and security protocols
- Participate in rotational training across IT departments
- Deliver exceptional customer service via ticketing systems and phone support
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy with proficiency in Windows/Mac OS
- Strong problem-solving and analytical thinking abilities
- Excellent written and verbal communication skills
- Eagerness to learn new technologies and certifications
- Ability to work independently and in team environments
- Valid Texas driver's license (for occasional on-site visits)
- Pass background check and drug screening