Job Description
Launch your IT career with flexible hours at TechSolutions Inc.! We're seeking motivated IT Support Trainees in Madison, WI to join our dynamic team. Enjoy a customizable schedule while receiving hands-on training in network administration, system troubleshooting, and cybersecurity fundamentals. Perfect for students or career changers seeking work-life balance without compromising growth opportunities.
Responsibilities
- Diagnose and resolve hardware/software issues for internal and external clients
- Implement network security protocols and system updates under supervision
- Create and maintain technical documentation for troubleshooting procedures
- Collaborate with senior engineers on complex infrastructure projects
- Provide Tier 1 support via ticketing systems and remote assistance
- Participate in cross-departmental IT initiatives and training programs
Qualifications
- High school diploma or equivalent; relevant certifications or coursework preferred
- Basic knowledge of Windows/macOS, networking concepts, and cloud services
- Strong problem-solving abilities with attention to technical details
- Excellent written and verbal communication skills
- Ability to work independently with flexible scheduling requirements
- Valid driver's license and reliable transportation for occasional on-site visits