Job Description
Launch your IT career with InnovateTech Solutions! We're seeking motivated IT Support Trainees to join our dynamic team in Plano, TX. This hands-on role provides comprehensive training in network administration, system troubleshooting, and cybersecurity best practices. You'll work alongside industry experts while earning competitive benefits and growth opportunities. Perfect for recent graduates or career changers with technical aptitude.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network configuration and security protocols
- Document incident tickets and maintain service records
- Deploy and configure workstations and peripherals
- Participate in cross-departmental IT projects
- Monitor system performance and security alerts
- Train on cloud technologies (Azure/AWS)
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work flexible hours including weekends
- Valid driver's license for occasional site visits
- Proficiency in Microsoft Office Suite
- Passion for continuous learning in tech