Job Description
Launch your IT career with TechSolutions Inc. – Pittsburgh's leading technology innovator! We're seeking motivated IT Support Trainees to join our dynamic team and receive comprehensive hands-on training in network administration, system troubleshooting, and cybersecurity fundamentals. This fully paid training program transforms passionate beginners into skilled IT professionals through mentorship, certification prep, and real-world project experience.
What makes this role exceptional:
- 12-week paid training program with dedicated mentors
- Industry-recognized certification opportunities (CompTIA A+, Network+)
- Direct path to permanent full-time position upon completion
- Collaborative environment with cutting-edge technology
Responsibilities
- Assist with hardware/software installation and configuration
- Provide Tier 1 support for end-user technical issuesDocument IT processes and knowledge base articles
- Participate in network monitoring and basic troubleshooting
- Learn cybersecurity best practices and data protection protocols
- Shadow senior engineers on complex system deployments
- Contribute to IT asset inventory and maintenance
Qualifications
- High school diploma or equivalent (degree preferred)
- Passion for technology and eagerness to learn
- Strong problem-solving and communication skills
- Basic familiarity with Windows/macOS operating systems
- Ability to lift 30 lbs for equipment handling
- Valid driver's license (for occasional site visits)
- No prior IT experience required – training provided