Job Description
Join Denver Tech Innovations as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about IT systems to join our dynamic team in Denver. This immersive training program combines hands-on experience with mentorship from industry experts, equipping you with the skills to become a proficient IT professional. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment in Denver's thriving tech hub.
Responsibilities
- Provide frontline technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document IT processes and create troubleshooting guides
- Collaborate with senior technicians on complex system deployments
- Monitor system performance and implement security protocols
- Train end-users on new technologies and best practices
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to learn new technologies quickly
- CompTIA A+ certification a plus