Job Description
Launch your IT career with Nevada Tech Solutions' comprehensive IT Support Trainee program! We're seeking motivated individuals with no prior experience to join our dynamic team in Reno, NV. This 6-month paid training program combines hands-on experience with mentorship from industry experts, equipping you with essential skills in network administration, system troubleshooting, and cybersecurity fundamentals. Enjoy competitive benefits, flexible scheduling, and a clear pathway to permanent full-time employment upon successful completion. Apply today and transform your passion for technology into a professional career!
Responsibilities
- Assist in diagnosing and resolving hardware/software issues across company systems
- Provide first-level technical support to internal employees via phone, email, and chat
- Install, configure, and maintain desktop/laptop computers and peripherals
- Document technical procedures and create knowledge base articles
- Collaborate with senior technicians on network monitoring and security protocols
- Participate in regular training sessions to develop technical competencies
- Support IT asset inventory management and lifecycle tracking
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy with willingness to learn technical concepts
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- CompTIA A+ certification training provided upon hire