Job Description
Launch your tech career in Fort Worth's booming IT sector! TechFort Solutions is seeking motivated IT Support Trainees to join our dynamic team starting tomorrow. No experience required – we provide comprehensive training for eager learners. Enjoy competitive pay, growth opportunities, and a collaborative environment in one of Texas' fastest-growing tech hubs. Apply today and transform your passion for technology into a professional career!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure workstations, peripherals, and network components
- Document technical procedures and customer interactions
- Collaborate with senior engineers on complex troubleshooting
- Monitor system performance and security protocols
- Deliver exceptional customer service via phone/email/chat
- Participate in ongoing technical skills development
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Willingness to obtain CompTIA A+ certification
- Ability to work flexible hours including weekends
- Valid driver's license and reliable transportation