Job Description
Join our dynamic IT team in Fresno and kickstart your career in technology! As an IT Support Trainee, you'll receive hands-on experience while earning weekly pay. We're seeking motivated individuals passionate about technology to provide essential support to our clients. This role offers structured training, mentorship from industry experts, and a clear path to advancement. Enjoy competitive compensation, flexible scheduling options, and a collaborative work environment where your growth is our priority.
Responsibilities
- Diagnose and resolve hardware/software issues for clients
- Install, configure, and maintain computer systems and networks
- Provide technical support via phone, email, and in-person
- Create and update documentation for IT procedures
- Assist with cybersecurity best practices implementation
- Collaborate with senior technicians on complex troubleshooting
- Participate in ongoing skills development training
Qualifications
- High school diploma or equivalent; college coursework preferred
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain within 6 months)