Job Description
Join TechHub Solutions as an IT Support Trainee and launch your career in technology! We're seeking motivated individuals to join our dynamic team in Lubbock, TX. This immediate hire position offers comprehensive training and hands-on experience in enterprise IT environments. You'll gain exposure to network administration, system troubleshooting, and cybersecurity fundamentals while working alongside industry experts. Our accelerated development program ensures rapid skill growth with potential for full-time conversion. Enjoy competitive compensation, flexible scheduling, and a collaborative culture that values innovation and professional growth. Apply today and become part of Lubbock's leading tech employer!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across 200+ workstations
- Install, configure, and maintain Windows/macOS operating systems and productivity applications
- Assist with network infrastructure monitoring including switches, routers, and Wi-Fi systems
- Document technical procedures and create knowledge base articles for team reference
- Participate in IT asset management including inventory tracking and lifecycle planning
- Collaborate with senior engineers on cybersecurity best practices and incident response
- Deliver user training on new technology deployments and system updates
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving skills with ability to troubleshoot hardware/software issues
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office Suite and ticketing systems (Jira Service Desk)
- Ability to lift 30lbs and work in server environments
- Valid Texas driver's license required for occasional off-site support
- Must pass background check and pre-employment drug screening