Job Description
Launch your IT career with TechAdvance Solutions! We're seeking a motivated IT Support Trainee in Bakersfield, CA, offering industry-leading compensation and a structured growth path. Join our award-winning team where you'll gain hands-on experience in network administration, cybersecurity, and cloud technologies while earning a competitive salary.
This exclusive trainee program combines classroom training with real-world projects, mentorship from senior engineers, and opportunities for rapid advancement. We provide comprehensive benefits including health insurance, retirement plans, and professional certification support.
Responsibilities
- Provide tier-1 technical support for 200+ employees across multiple locations
- Diagnose and resolve hardware/software issues using ticketing systems
- Deploy and maintain Windows/macOS workstations and peripheral devices
- Assist with network infrastructure monitoring and basic security protocols
- Create technical documentation and SOPs for support procedures
- Collaborate with cross-functional teams on system upgrades
- Participate in quarterly IT audits and compliance checks
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ or Network+ certification preferred
- Strong knowledge of Windows 10/11, Active Directory, and Office 365
- Basic networking concepts (TCP/IP, DNS, DHCP)
- Excellent troubleshooting and customer service skills
- Ability to lift 30 lbs and work in server environments
- Valid California driver's license for occasional site visits