Job Description
Launch your IT career with our comprehensive paid training program! TechSolutions Inc. is seeking motivated Help Desk Support Specialists in San Diego to join our dynamic team. No prior experience required – we provide all necessary training to transform you into a tech professional. Enjoy competitive pay, full benefits, and clear growth pathways into network administration and cybersecurity roles.
Why Join Us?
- PAID 12-week technical training covering troubleshooting, system administration, and customer service
- Mentorship from industry-certified professionals
- Direct hire opportunity upon successful completion
- Modern collaborative workspace with cutting-edge technology
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Diagnose and resolve network connectivity problems
- Document troubleshooting steps and ticket resolutions
- Train end-users on system functionality and security protocols
- Collaborate with IT teams on system upgrades and maintenance
- Maintain asset inventory and software licensing compliance
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent communication and customer service aptitude
- Ability to work flexible hours including occasional weekends
- Valid California driver's license (for on-site support)
- Pass background check and drug screening