Job Description
Launch your IT career with TechSolutions Pro! We're seeking motivated individuals passionate about technology to join our network operations team. No prior experience required – we provide comprehensive training and mentorship to help you grow into a skilled Network Technician. Work with cutting-edge infrastructure in a collaborative environment while supporting Fortune 500 clients. This role offers clear career progression paths and opportunities for industry certifications.
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and firewalls
- Monitor network performance using diagnostic tools and troubleshoot connectivity issues
- Document network configurations, changes, and troubleshooting procedures
- Provide Tier-1 technical support for internal and external network users
- Assist with network security implementations and vulnerability assessments
- Collaborate with senior engineers on infrastructure upgrade projects
- Adhere to ITIL best practices for incident and change management
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and familiarity with operating systems
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Willingness to obtain CompTIA Network+ certification within 6 months
- Ability to lift 50 lbs and work in server environments
- Valid driver's license for occasional site visits
- Pass background check and pre-employment drug screen