Job Description
Launch your IT career with zero experience required! TechConnect Solutions is seeking motivated individuals for our Network Technician training program in San Antonio. We provide comprehensive hands-on training, mentorship from industry experts, and a clear career path in network infrastructure. Join our collaborative team supporting enterprise networks while building foundational skills in Cisco systems, cloud technologies, and cybersecurity best practices. No prior technical experience necessary – we invest in your growth!
Responsibilities
- Install, configure, and troubleshoot network hardware including routers, switches, and access points
- Monitor network performance using diagnostic tools and escalate critical issues
- Document network changes, outages, and resolutions in ticketing systems
- Assist with on-site user support for connectivity issues
- Participate in vendor training sessions for new technologies
- Adhere to IT security protocols and compliance standards
- Collaborate with senior engineers on infrastructure projects
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Basic computer literacy and willingness to learn technical concepts
- Strong problem-solving and analytical thinking abilities
- Excellent verbal communication skills for client interactions
- Ability to work flexible hours including occasional on-call duties
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Commitment to completing 3-month paid training program