Job Description
Launch your IT career with TechFlow Solutions! We're seeking motivated individuals with no prior experience for our Network Technician position in Richmond, VA. Join our award-winning team and receive comprehensive training on enterprise networking systems, cybersecurity protocols, and infrastructure management. This role offers structured mentorship, certification opportunities (CompTIA Network+, CCNA), and clear career progression pathways. Enjoy competitive benefits, flexible scheduling, and a collaborative environment where your growth is prioritized. If you're passionate about technology and eager to build a future in IT, apply today!
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and firewalls
- Diagnose and resolve network connectivity issues using diagnostic tools
- Document network configurations and create technical documentation
- Assist with server administration and cloud service integration
- Support end-users with hardware/software troubleshooting
- Collaborate with senior engineers on network optimization projects
- Participate in 24/7 on-call rotation (rotating schedule)
- Adhere to ITIL best practices for incident management
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer systems and networking concepts
- Strong problem-solving and analytical thinking abilities
- Excellent written and verbal communication skills
- Ability to lift 25 lbs and work in server environments
- Valid driver's license (for occasional site visits)
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Pass background check and pre-employment drug screening