Job Description
Join our dynamic team as an IT Support Technician in Wichita, KS! We're urgently hiring to support our growing tech infrastructure.
Are you a tech-savvy problem-solver with a passion for delivering exceptional user experiences? TechCore Solutions seeks a motivated IT Support Technician to provide critical technical support across our organization. This urgent opening offers immediate impact in a collaborative environment where your expertise will directly drive operational efficiency.
Why Join Us?
- Competitive salary with comprehensive benefits package
- Opportunities for professional growth and certifications
- Modern tech environment with cutting-edge tools
- Work-life balance with flexible scheduling options
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Manage Active Directory accounts and permissions
- Deploy and maintain network infrastructure (switches, routers, firewalls)
- Provide Tier 1-2 support for cloud services (O365, Azure)
- Document IT processes and maintain service desk ticketing systems
- Collaborate with vendors for hardware procurement and maintenance
- Conduct security audits and implement best practices
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+/Network+ certification (or equivalent)
- Proficiency in Windows Server administration and PowerShell
- Strong knowledge of TCP/IP networking fundamentals
- Experience with helpdesk software (ServiceNow, Jira, etc.)
- Excellent troubleshooting and customer service skills
- Ability to work independently and prioritize urgent requests