Job Description
Join Nevada Tech Solutions as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about learning IT fundamentals while providing exceptional service to our clients. This hands-on role offers structured training in network administration, hardware diagnostics, and software troubleshooting within a dynamic Las Vegas tech environment.
Perfect for students and career-changers, our trainee program combines mentorship with real-world experience. Flexible scheduling accommodates academic commitments while building professional expertise. Discover why Las Vegas's tech scene is booming with Nevada Tech Solutions – where growth meets opportunity.
Responsibilities
- Assist with desktop and mobile device troubleshooting under supervision
- Support network connectivity issues and basic hardware repairs
- Document technical issues and resolutions in ticketing systems
- Install, configure, and upgrade operating systems and applications
- Provide first-level user support via phone, email, and in-person
- Participate in weekly training sessions covering IT fundamentals
- Collaborate with senior technicians on complex problem-solving
Qualifications
- High school diploma or equivalent; pursuing relevant IT certification preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Flexibility to work 20-25 hours per week (evenings/weekends available)
- Valid Nevada driver's license (for occasional client site visits)