Job Description
Join our dynamic IT team as a Part-Time IT Support Trainee and launch your career in technology! We're seeking motivated individuals passionate about learning and solving technical challenges. This hands-on role offers comprehensive training in network administration, system troubleshooting, and cybersecurity fundamentals. Work with cutting-edge technology while developing skills that will set you apart in the competitive tech landscape. Enjoy flexible scheduling and a collaborative environment where innovation thrives. Apply today to take the first step toward a rewarding IT career!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with desktop and mobile device setup, configuration, and maintenance
- Document IT incidents, solutions, and asset inventory using ticketing systems
- Collaborate with senior technicians on complex troubleshooting tasks
- Conduct routine system updates, patches, and security checks
- Train end-users on IT policies, procedures, and best practices
- Participate in IT infrastructure projects and deployments
Qualifications
- High school diploma or equivalent; pursuing relevant certification (CompTIA A+, Network+) preferred
- Basic understanding of Windows/macOS operating systems and networking concepts
- Strong problem-solving skills and ability to learn technical information quickly
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation for occasional site visits