Job Description
Join our dynamic IT team as a Network Technician and kickstart your career in technology! We're seeking motivated individuals with no prior experience to learn network infrastructure, security protocols, and system administration through our comprehensive training program. Enjoy competitive benefits, mentorship from industry experts, and clear growth pathways toward certifications like CompTIA Network+ and Cisco CCNA. Perfect for recent graduates or career changers passionate about technology.
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and access points
- Monitor network performance using diagnostic tools and troubleshoot connectivity issues
- Assist in implementing network security measures and access controls
- Provide Tier 1 technical support to resolve user-related network problems
- Document network configurations, changes, and incident reports
- Collaborate with senior technicians on network upgrades and expansions
- Participate in 24/7 on-call rotation for critical incidents
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving abilities and attention to detail
- Excellent communication skills and customer service mindset
- Ability to work independently and in team environments
- Valid driver's license for occasional on-site visits
- Willingness to obtain industry certifications within 12 months
- Ability to lift 30 lbs and work in server environments