Job Description
Launch your IT career with our comprehensive paid training program! Phoenix Tech Solutions is seeking motivated individuals for our IT Support Trainee position in Phoenix, AZ. No prior experience required – we provide hands-on training in network troubleshooting, system administration, and cybersecurity fundamentals. Join a dynamic team where you'll earn while learning and fast-track your way to becoming a certified IT professional.
Why Join Us?
- 6-month paid training program with structured curriculum
- Mentorship from industry-certified professionals
- Full-time position with benefits after training completion
- Clear career advancement path to senior roles
- Modern collaborative work environment
Responsibilities
- Participate in immersive IT training modules covering hardware, software, and network systems
- Learn to diagnose and resolve technical issues for end-users
- Assist with system installations, configurations, and maintenance
- Document technical procedures and create support documentation
- Collaborate with senior IT staff on ongoing projects
- Develop customer service skills through user interaction simulations
- Complete certification exams (CompTIA A+, Network+) during training
Qualifications
- High school diploma or equivalent (college degree preferred)
- Passion for technology and eagerness to learn
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Basic computer literacy (Windows OS, internet navigation)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to commit to the 6-month training program
- Valid driver's license and reliable transportation