Job Description
Join our award-winning IT team as a trainee and kickstart your tech career with comprehensive paid training! Omaha Tech Solutions is seeking motivated individuals passionate about technology to become future IT Support Specialists. No prior experience required – we invest in your growth through our 12-week paid training program covering networking, security, cloud computing, and troubleshooting. Enjoy competitive benefits, career advancement opportunities, and a collaborative culture in Omaha's thriving tech hub.
Responsibilities
- Complete comprehensive IT training curriculum including A+ and Network+ certifications
- Provide tier-1 technical support for internal employees and external clients
- Diagnose and resolve hardware/software issues via phone, email, and remote access
- Document incidents and solutions using IT service management tools
- Assist with network administration, system updates, and security protocols
- Collaborate with senior engineers on complex technical challenges
- Participate in ongoing skill development workshops and certification programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical thinking abilities
- Basic computer literacy with willingness to learn technical systems
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Customer service mindset and patience when troubleshooting
- Reliable transportation and ability to work flexible hours
- Passion for technology and continuous learning